please note, our reception is open ONLY from 6 am to 10 pm If you arrive after 10 pm, you must check in with your credit card or Paypal here. To enter the hotel after 10 pm , you need to download the Hotelbird app to your smartphone and search for your booking in the app. You will then receive your digital key to open the night entrance and your room door. The key can only be found in the app version. Switch on your Bluetooth on your phone. Make sure your app is always updated!

There is a separate night entrance, this is marked. After 10 pm no further personal check-in is possible and you will not be granted access to the hotel. A parking space can only be provided with prior reservation. The electricity card, which is located in the electricity box next to the room door, is not a room card and does not allow you access to the building or your room. The electricity card is black, the room card is white!

If you are unable to check-in by mobile phone despite observing all instructions, please dial: +49 30 – 707 92 00. There’ll be a security service coming and opening you after I. D. check. Please note that we will charge you the cost of 100,- € in case of misuse.